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Information for Nurses and Physicians


Weighing Your Words: Instilling Hope Doesn't Have to Mean Holding Out

The manner in which a healthcare professional discloses a patient's cancer diagnosis can, in and of itself, help determine whether the patient will die or survive. The health care professional can instill hope and the desire to try to fight and be part of a winning team or can help encourage the patient to do nothing and wait for the inevitable end.

In a study by two doctors on how physician disclosure of a cancer diagnosis is perceived by patients, the conclusion was reached that "maximizing hope during the disclosure of a diagnosis is one way clinicians can contribute to psychological adjustment early in the treatment process" (Sardell & Trierweiler, 1993).

The diagnosis should be made in a manner suggesting a high degree of individuality, intimacy, and privacy. Often, patients will want to have had some prior contact with the healthcare professional who presents the diagnosis and they welcome the participation of an oncologist who can offer additional information about prognosis and treatment.

Most patients truly want all the medical information available. They want to be assured that their treatments will be the best available and want to know what alternatives are possible in case the initial treatment fails. It may sometimes be appropriate to discuss the cases of other patients who have overcome similar ordeals.

Procedures that encourage participation are viewed favorably by most patients. This includes not only the acceptance of the best medical science has to offer but also the best resources the patient has to offer. Physicians should nurture and encourage fighting spirit in those patients who demonstrate willingness to take control of their situation and to accept some degree of responsibility for their healing.

Physicians need not endorse activities or unproven techniques used by a patient. Rather, to the extent that they do not interfere with current treatment, such alternative techniques should be tolerated if they improve the patient's feeling of participation and quality of life.

The patient's normal fear of cancer pain and treatments should be clearly addressed at inception. Increased understanding of what is happening to their bodies and the likely course of the illness allows patients to feel in control. A growing body of evidence indicates that giving patients clear information can improve the overall clinical picture.

Assurance that the physician will not abandon the patient is extremely important. Offering to be available to answer questions is tangible evidence of this commitment. A physician's appropriate physical contact such as holding a hand, a pat on the shoulder or a hug goes a long way. Patients need to have a feeling that they are able to talk with their physicians as partners and as confidants to whom they can relate their feelings.

Above all, keep in mind the great impact a cancer diagnosis can have upon a patient. This is the patient's life. This may be the most important thing that has ever happened to them and their family members. The way they are told can not only affect the quality of these many lives temporarily but may actually influence the results.

Note: Cancer survivor Richard Bloch is the co-founder of H&R Block and creator of the RA Bloch Cancer Foundation. He and his wife Annette are the founding co-chairs of National Cancer Survivors Day.

Sources:

Bloch, R. (1994). Weighing your words: Instilling hope doesn't have to mean holding out. Cope (May/June), 48.


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Last modified on 01/28/2004

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